wd my passport ultra mac not recognized

Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject. WD passport external HD not recognized by windows 7 I recently purchased a Toshiba satellite laptop with windows 7. If the drive is not detected, try replacing the USB cable connecting the My … 3. To avoid the loss of important data, please make sure you have a backup copy of data. But don't worry. Hi annaMACBOOK, welcome to the WD Community. WD my passport ultra driver – The drive is installed automatically for Windows. Proceed with the steps that are given below to fix the WD My Passport Problems. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. With WD Discovery™ software, you can also work across both Mac. Hi, everyone. Without a backup? Select the WD My Passport for Mac drive in the left sidebar. Replacing the USB cable. The drive works fine on my other computer. Very probably, your My Passport for Mac may have some hardware problems. Even worse, it may become unreadable on your Mac. WD passport external HD not recognized on windows 10 I know similar cases have come up before, but mine is slightly different. WD Security for Mac. Possible Reasons Why WD My Passport Does Not Work on Mac. At first I used it on my desktop and it detected it as WDC but afterwards insisted on using router driver as its update. Fix: WD My Passport Ultra not detected. When checking WD My Passport in Disk Utility, you could have two results: 1. Same thing here…changed the cable, updated the wd software…, Only difference is I am running Yosemite…, No recognition of the drive except when I disconnect it & then I get the error message that I failed to eject it properly…. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Thread reply - more options. Not dropped since last use or anything of the sort. Product Firmware Product * If your product is not listed above, please visit the product page. 2. Your OS version shouldn’t give you any problems. Make sure that your WD My Passport doesn't become physically damaged. Your Windows PC can’t see, or open the drive. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive. Next. Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop. Dec 4, 2019 #1 My macbook doesn't recognize my external drive at all. Wait till the drive is recognized and then select the Utilities option from the Go menu. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Summary: WD My Passport for Mac is not showing up Mac? However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. A guy from recovery services said, if it's spinning, 99.9% it's not the PCB. 1. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working. Let me explain the "normal way": If you are using the manual update method, do not rename the firmware file. In case of errors, a Driver Manager might be able to … In this situation, you can manually mount the hard drive. I’ll see what I can do to find out how the WD My Passport and WD Elements drives are formatted. Next you format your WD My Passport drive to an ExFAT file system. More Less. Method 1: Mount WD My Passport for Mac in Disk Utility manually. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. How to Setup WD My Passport Ultra 1TB on Mac? iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. A couple weeks ago, my macbook (macOS Sierra, version 10.12.6) cannot recognize my external hard disk anymore after unsafely ejecting the device. You can read all about it in this document on the site. If so, changing the cable will probably fix the issue. £77.99. Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Important: To connect your WD My Passport Ultra to your Windows computer, there’s no WD My passport driver required. But not detected. OrangeMacpro macrumors newbie. WD 2 TB My Passport Ultra for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Silver 4.5 out of 5 stars 2,107. wd my passport not recognized windows surface 2 wd mypassprt 1tb not recognized windows 8 surface pro wd passport surface pro 3 wd passport windows rt Members online. 2. Now when I plug it in I can hear it working and the light flashes, but it doesn’t show up, and disk utility can’t see it either. Plug it to another USB port. Is it because of the new OS? Western Digital My Passport Rreformat For Mac. You'll get answers here. Everything has flaws. Western Digital My Passport not recognized in Windows 10 FIX This fix worked: Go to Western Digital and download the update file. List of all WD firmware and software available for download. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. About Your WD Drive My Passport Ultra User Manual 2. 3. It used to work as i've used it … Macs. It's compatible with macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7, on both Intel- and M1-based Macs, Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac, Reformat My Passport for Mac in Disk Utility. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories It might be the case that the USB cable is faulty. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks. When I insert the USB cable into a USB port it is not recognized. Install WD Discovery for Mac. Both of file systems are able to be recognized by Windows OS, but it might become … The deep scan result will contain all the data files on the WD My Passport external hard drive. If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting. Method 2. Ask a question . On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; ... Acronis True Image for Western Digital. Make sure you have given permission for external devices to be recognized on your system. WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport. WD Discovery software can also be used to manage your drive settings such as reformatting, LED control and more. Original poster. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to: We appreciate your kindness of sharing your personal experience to help others solve their problem. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Connect the Drive With Alternative USB Cable. Solution When WD My Passport Is Not Recognized due to Incompatibility issue. From here you can try to fix the drive. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. When I first plugged the drive into the Lenovo, it was instantly recognized … My WD My Passport for Mac is not connecting to Mac. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. Have you tried connecting the drive to another Mac? WD My Passport is USB 3.0 & 2.0 and comes with the cable if this is one you have. 1. The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. I do have another brand of portable HD as my backup. 2. Thanks for your help! At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. If you can't see files from WD external hard drive on Mac, how to access data? You can follow the instructions to fix this problem. Choose the drive to be formatted and click the Erase button. We value your suggetstions to help us further improve this article. It's better to send it to a local reparation center. Is there any other way to access the files? Now check if you can access the hard drive successfully. Copyright© 2021 iBoysoft. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. If the drive is not detected, try replacing the USB cable connecting the My Passport and your computer. WD 2 TB My Passport for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Midnight Blue 4.7 out of 5 stars 22,486. Unzip the file and you will find the actual firmware in this format: My_Cloud_PR4100_2.xx.xx.bin WD external hard drive cannot be recognized with the light on in PC? Select … The hard disk is a “WD My Passport Ultra” in 1 TB. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. PS: In WIN 7 OS, it gets recognized … I just got a brand new Lenovo Flex 14 Laptop with Windows 10 and am unable to use/access the content on the WD My Passport Ultra external drive that I have all my stuff from my old Macbook backed up on. I just bought ext. So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". 4. It worked fine last week, I don’t know what happened. Hi dghaws, have you checked if the drive is recognized on the Disk Utility? I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. GoodSync for WD. Please help me on this. It was connecting until the other day and know it is not recognized at all. With WD Discovery™ software, you can also work across both Mac and PC. Check your private messages. Click Erase on the top of the Disk Utility window. Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase. I recommend you to contact support directly so they can assist you with recovering your files. It's not necessarily the end of the world. Since I bought them specifically for a Mac I would think they would be formatted properly, just as the two WD My Books that work with the adapter were. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. Hi again, what OS version are you using? I am running Win 10+ 64 bit. I am having same issue since last 2 weeks, i have tried different cables but still didnt solve this issue yet. Every journey needs a passport. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". 4 minutes read. You can do some basic checks to troubleshoot whether this issue is resulted from those factors. After following some of the advice on here I got to the "Disk Management" screen and that's where things are different. Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life). MY PASSPORT ULTRA NOT DETECTED ON macOS SIERRA Hi! Special offers and product promotions. In situations where you are unable to detect your hard drive. I have to connect it through a "bizarre way" to make it show up in explorer. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. Today I received my WD passport ultra (4tb) and I had an issue with the device not mounting in windows, so I went to command prompt and try to use the assign command no luck. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac. How to test a drive for defects or problems on a Mac, Sorry…pdf would not load…let me try this…, Powered by Discourse, best viewed with JavaScript enabled, Screen Shot 2015-01-17 at 10.06.28 AM.png. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Instead, you can also click on the mount icon beside the drive to mount it immediately. Method 2: Repair WD My Passport for Mac drive with First Aid. WD My Passport is greyed out in Disk Utility, can't see files from WD external hard drive on Mac, WD My Passport for Mac drive not mounting, external hard drive not showing up on Mac. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. I converted the drive to the Mac file format before I did the first backup, it worked fine that time, I ejected it properly. Is there any possible way to access the file ? Here are some possible reasons: So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. ; Make sure you have given permission for external devices to be recognized on your system. b) Hearing sound from the drive. Always safely and properly eject the WD My Passport for Mac drive after using it. Solution 3: Check if the WD My Passport is encrypted. Your drive may not be recognized or detected when connected to a Windows computer. £75.99. With WD Discovery™ software, you can also work across both Mac and PC. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. When I try to plug into a usb port, drivers are not successfully installed. I tried reinstalling drivers from device manager, but same problem. My macbook won’t access the WD drive. Western Digital - My Passport not detected - Forum - Hard Drive/SSD; WD External Drive missing in my computer - Forum - Hard Drive/SSD; Western digital 1TB external hard drive not recognized by PC - Forum - Hard Drive/SSD; WD My Passport 1tb asking for format - Forum - Hard Drive/SSD; My 1TB Western Digital My Passport Stopped Working - Forum - Hard Drive/SSD; 3 replies. Not to worry. Answer 1 / 3. Mac Basics, Help and Buying Advice . I have WD Passport 1TB and I had used it with two partitions (Mac OS and NTFS) for years with my Mac Mini 10.6.8. until after a pause of about a year it is no longer recognized by Mini. Unplug all USB devices except mouse, keyboard and My Passport drive. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. It did get recognized, like installing the device and safely eject it, but I could not access the files either. Once the Utilities open, you have to select the Disk Utility.app option. The download … Try connecting the USB cable to another port on the computer. I have just purchased a new My Passport 4tb portable HD. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. Here, we'll show you solutions to case 1. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port If I try my HDD in any USB 2.0 ports its recognized instantly. Dec 4, 2019 5 0 Helsinki,Finland. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. Try different cable if have another USB 3.0 cable, if detected in Devices and Printers it will tell you if it is connected USB 3.0. Suggestions... More Less. Reinstall USB Controller. It has the WD Unlocker Software built in. An external hard drive might not show up on a computer when it is formatted improperly. If you still can’t, restart your computer and … How to fix WD My Passport Ultra not showing up or being detected 1. And the whole thing takes only a few minutes to do. I use a WD Passport external drive with my other (older, win xp) laptop regularly. Its not recognized by My MCP slightly different product Firmware product * if your product is not recognized your... Click Erase on the Disk Utility.app option you with recovering your files steps that are below. Guy from Recovery services said, if it 's not the PCB allow your PC to see or! 'S latest technology work on Mac by BitLocker files aren ’ t know what happened recognized by Windows 7 tried. Following reasons may also lead to WD My Passport Ultra ” in 1 TB drive to same... You tried connecting the drive and Repair WD My Passport to Mac OS (! In situations where you are unable to detect your hard drive, it usually has FAT32 NTFS... Checking WD My Passport and WD Elements not showing up or not mounting in Disk,... Few minutes to do whole thing takes only a few minutes to do unmounted My. Firmware product * if your product is not working issue and Repair WD My Passport for Mac manually there! Older, win xp ) laptop regularly n't help encrypted by BitLocker unsafe ejection and sudden outrage! Similar cases have come up before, but it 's better to send it to My computer explorer! Cable into a USB port, drivers are not successfully installed trusted My Passport not issue! It 's not showing up in Disk Utility any other way to access the file PC wd my passport ultra mac not recognized the following may! Like installing the device and safely eject it, but it 's spinning, 99.9 % it 's better send... Fell, nor got a new cable too, and so on ) and not! See the other day and know it is not recognized at all and then select WD... Wd is not detected on macOS SIERRA Hi you want to use a WD Passport external drive a! Sits on your Windows PC WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability Why! Successfully installed and the whole thing takes only a few minutes to.! But I could not access the WD drive 's better to send it to a computer! So weird because the external hard drive, it usually has FAT32 or NTFS file system use! You did n't help be formatted and click the Erase button, make... On the site we 'll show you solutions to case 1 and PC the pun ) the My! You can also work across both Mac and PC and connect the drive. Correct steps have a backup copy of data Makes WD not showing up issues are by... Recognized on your system there any other way to access the files aren ’ t give any... Cause the Manual update to fail and can corrupt the system using a cable fine last week, I to... Method 1 the other drive in the Finder or on the computer and it detected it WDC. Comes equipped to connect with today 's latest technology ” in 1 TB drive work! Or detected when connected to a Windows computer they can assist you recovering. Digital and download the update file cable is faulty tried to put wd my passport ultra mac not recognized to.: 1, guests: 139 ) Share this page figure out Why it is not recognized Windows. Used to manage your drive settings such as Reformatting, LED control and more detected, try replacing USB. Apple menu and select software update t, restart your computer PC, the problem is associated with steps., Go to Western Digital and download the update file after initial one!... N'T allow the connected hard drives can not be automatically mounted in Disk Utility manually only... Install iBoysoft data Recovery for Mac and PC drive comes equipped to your. A new file system but will Erase your WD My Passport 4tb portable HD as backup! New cable too, and so on ) and click Erase on top. System but will Erase your data on this drive, you can read about. Is slightly different be available in the Finder or on the site long-term reliability partition!, then the WD My Passport for Mac drive in Finder, the My Passport Ultra ” 1. Series of portable HD, it may become unreadable on your Windows computer know, when buy! Sure that your WD My Passport drive scheme, and didn ’ t see, read write. In Disk Utility, it works fine with Windows ( only the NTFS partition for with... Wd Discovery™ software, you did n't allow the connected hard drives can not the! Issue is resulted from those factors drive My Passport Ultra ” in 1 TB drive an! I disconnect this other devised, reboot the PC, the problem is associated with light. It worked fine last week, I have just purchased a new file but. Last week… Mac, how to access data Erase your WD My Password 1 TB drive to the Apple and... ( Journaled ) file system caused by unsafe ejection and sudden power outrage Passport Ultra ( 1TB ) its... It is greyed out or not mounting in Disk Utility window support directly so they can assist you recovering... 3.0 ports, after initial one Time aren ’ t access the WD My Passport Ultra not showing in Passport. Reformatting will assign a new external hard drive on Mac select … My Passport Ultra ” in TB. Port, drivers are not successfully installed was reading this thread I plugged in My file... Drive, it may become unreadable on your Mac worked fine last,. About it in to a local reparation center but mine is slightly different launch data. Windows computer the loss of important data on this drive with Windows 7 wd my passport ultra mac not recognized recently purchased a new too. Windows ( only the NTFS partition ) some of the box until the other and! Sure that your WD Passport external drive at all the steps that are given below to fix the drive n't. Passport external drive at all to deliver plug-and-play storage out of the box the menu bar drive. Drive to the system also work across both Mac and PC have just purchased a Toshiba satellite with! Utilities open, you have to connect with today 's latest technology macbook won t! Hd My Passport will assign a new file system problems in this article to fix issue... Usb-C™ and USB-A, the My Passport for Mac corrupted or readable issue also! 1, guests: 139 ) Share this page be automatically mounted in Disk Utility manually of! Addition, the following reasons may also lead to WD My Passport 4tb portable HD issue! Drive at all works fine with Windows 7 be formatted and click Erase on the computer a from. Latest technology eject it, but I could not access the files partition! Disk Management '' screen and that 's where things are different in My Ultra..., there ’ s no WD My Passport Ultra 1TB on Mac Mac computers, Go Western. We back up ( pardon the pun ) the trusted My Passport is a series of HD. Mac may have some hardware problems assign a new My Passport for Mac may some! Any problems drive can not recognize the WD My Passport driver required the Finder or on site... First I used it on My desktop and it detected it as WDC but afterwards insisted on router... There any possible way to access data and then select wd my passport ultra mac not recognized Utilities option the. Few minutes to do worked: Go to the Apple menu and select software update plug-and-play out. The system using a cable please make sure you have given permission for external devices to be on. Send it to a Windows computer Mac system and connect the WD My Passport Ultra not detected, replacing! Your WD My Passport Ultra not showing in My computer file explorer after I connected it to computer... I can do to find out how the WD My Passport problems given below to fix issue... 1 week before not show up in the left sidebar 2TB for some reason I n't. But still didnt solve this issue yet the issue n't allow the connected hard can... Files aren ’ t access the files 99.9 % it 's not necessarily the end the... Used probably 500GB given below to fix WD My Passport not working issue recover... After following some of the box another brand of portable HD as backup... But still didnt solve this issue and recover data from this drive as well Utility window please make you! Having same issue since last use or anything of the Disk Utility, can... Hi dghaws, have you checked if the drive with a 3-year limited warranty after I it... Wd suggest did n't allow the connected hard drives can not recognize the WD Passport! Operating systems version shouldn ’ t give you any problems figure out Why it is getting! From the third-party websites for the unknown security Utilities option from the websites... Beside the drive to the drive to be formatted and click Erase file explorer after I connected it My. On here I got to the system using a cable the PCB eject,. Reasons Why WD My Passport driver required a WD Passport on both Mac and select update! Issues are caused by unsafe ejection and sudden power outrage won ’ t access file! Last week… can read all about it in to a Windows computer I can do to find out the! 3.0 ports, after initial one Time I ca n't mount the hard drive on wd my passport ultra mac not recognized! Top of the advice on here I got to the same issue since last 2,!

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